Thursday, October 12, 2017

RESOLVED: Ticket web interface experiencing problems for some users

Colleagues,

The OSG Ticketing interface was experiencing problems for some users.  Users were able to authenticate and view tickets, but unable to update tickets.  Operations identified this problem and patched the ticketing interface.  The interface seems to be operating as expected for all users now.

We apologize for any inconvenience this caused.  Please alert us if you see any more unexpected behavior.