GOC Service Update - Tuesday, May 25th at 14:00 UTC

The GOC will upgrade the following services beginning at Tuesday, May 25 2010 at 14:00 UTC.

Special Note about short expected intermittent outages

A short intermittent outage of (~10 minutes) is expected for all the services listed below while the GOC adjusts the virtual machine settings one VM host at a time; For example, myosg2 might be down for 10 minutes while myosg1 is still available for anyone trying to access myosg.grid.iu.edu. Additionally, the GOC reserves four hours (14:00 - 18:00 UTC) in the unlikely event that unexpected problems are encountered.

Update 2010-05-24: The GOC will also restart the NSCD daemon with an updated configuration on the BDII servers is1 and is2 during this maintenance. This is expected to be completely transparent to the outside world, and users of the BDII should not experience any problems.

OIM  2.19 (https://oim.grid.iu.edu)

ITB version is now available for testing at https://oim-itb.grid.iu.edu; we encourage users to test this service before the production release.

Release Notes:
* Added direct link to register a new vo, sc, or resource on the home page.
* Converted descriptive text to tooltips on homepage.
* Added tooltips on VO page (Expect more of this in the future!)

Patched since last release:
* Fixed an issue which caused a null pointer exception when an empty Log ID was parsed by a specific Log function.
* Fixed authorization bug in Contact and ProfileEdit Servlets.

MyOSG 1.19 (https://myosg.grid.iu.edu)

ITB version is now available for testing at https://myosg-itb.grid.iu.edu; we encourage users to test this service before the production release.

Release Notes:
* Added Resource ID to ResourceGroup / Current RSV Status XML (URL that starts with /rgcurrentstatus); NOTE: Registered XML users have been notified.

GOC-TX Ticket Exchange/Sync System 1.6 (tx.grid.iu.edu)

The ITB TX server has been functioning properly.

Release Notes:
* Switched the order of metadata / comment update on RT accessor so that when RT sends an update, the metadata shown on it has the latest information.
* Added logic for BNL so that it will use comment action instead of correspondence if ticket status is going to be resolved in order to avoid re-opening of the ticket due to ticket update (a necessary change due to metadata / comment reorder)
* Update GOC-TX so that if GGUS's ticket status is currently "verified" and if the new status is "solved", then GOC-TX will not do the update. We do something similar thing for RT already - we need to have this logic because the concept of "verified" status currently exist only in GGUS.
* Added code to append custom field information for RT during ticket update.
* Added CF.{VO Name} for GOC > RT conversion.
* Updating Associate RG name to "Resource Group Name" for GOC>BNL converter

GOC Ticket 1.19 (https://ticket.grid.iu.edu)

ITB version is now available for testing at https://ticket-itb.grid.iu.edu; we encourage users to test this service before the production release.

Release Notes:
* Made Ticket Viewer to show priority tags when ticket has higher priority
* [For GOC Staff only] On Myticket page, changed the table header to reflect that fact that it includes CC-ed ticket