GOC Service Update - Tuesday, May 11th at 14:00 UTC

The GOC will upgrade the following services beginning at Tuesday, May 11 2010 at 14:00 UTC. No outages are expected for any of the services listed but the GOC reserves four hours (14:00 - 18:00 UTC) in the unlikely event that unexpected problems are encountered.

OIM 2.18 (https://oim.grid.iu.edu)

ITB version is now available for testing at https://oim-itb.grid.iu.edu; we encourage users to test this service before the production release.

Release Notes:

* Added (back) Remove button to resource downtime editor.
* Modified authentication check to show an elegant error message if user is not authorized (for any reason) to view the following pages: Admin, AuthorizationMatrix, Contact, Log, ProfileEdit
* Added Tooltips to replace help text on certain pages


Patched since last release:

* Further bug fix related to JIRA ticket OIM-28 - personal info checkbox and showing/hiding of section was messed up - fixed.



MyOSG 1.18 (https://myosg.grid.iu.edu)

ITB version is now available for testing at https://myosg-itb.grid.iu.edu; we encourage users to test this service before the production release.

Release Notes:

* Updated how db connections are handled to allow failover to secondary server
* Added link to submit goc ticket from rg summary page
* Added WLCG status information to GIP validation status page. (Note: No XSD yet) [MYOSG-48]
* Added tooltips on certain pages

* Added "sort by" section for VO [Jira ticket MYOSG-32]
* Cleaned up verbiage on Query editor
* Updated formatting of service name display (to use smaller font)
* [Experimental Feature]: Added BDII Information page under Resource Group - shows selected information from BDII like version numbers, and some other statistics. Note that this feature is still in experimental mode, and may be modified further in future releases.



GOC-TX Ticket Exchange/Sync System 1.5 (tx.grid.iu.edu)

The ITB TX server has been functioning properly.

Release Notes:

* Added capability to access GOC's metadata server
* Replaced GGUS internal field that was added to ticket update with metadata.
* Added new FP>RT custom field conversion using newly available metadata

* Now set ggus origin ticket id to GOC metadata.
* Patched code to handle case where GGUS' diary may be null (for unknown reasons) more elegantly
* [Relevant to Developers]: Modified custom conversion logic; Renamed FP2BNLTicketConverter to GOC2BNLTicketConverter (more appropriate); Added "generate JIRA soap script" script

Issues patched on production

* Removed erroneous conversion code for ticket type field from GGUS to FP



GOC Ticket 1.18 (https://ticket.grid.iu.edu)

ITB version is now available for testing at https://ticket-itb.grid.iu.edu; we encourage users to test this service before the production release.

Release Notes:

* Updated how db connections are handled to allow failover to secondary server
* Made the resource form to be able to preselect resource names (per MyOSG ticket submitter change)
* Updated various menu/sub-menu links - based on recent changes to the location of various forms
* [GOC Staff and Ticket Editors]Updated ticket URL for ticket cluster view
* [GOC Staff and Ticket Editors]: Added new "My Tickets" page
* Added more error logs in case TX assignee can not be found


Issues patched on production

* Fixed undefined contact search box issue