Wednesday, July 6, 2011

GOC Service Update - Tuesday, July 12, 2011, 1400 UTC

The GOC will upgrade the following services beginning at Tuesday, July 12th, 2011 at 14:00 UTC. The GOC reserves four hours (14:00 - 18:00 UTC) in the unlikely event that unexpected problems are encountered. We encourage users to test affected services before the production release.

GOC-Ticket Exchanger 1.20

(Postponed from 6.14 release) Exchanging submitter DN between GGUS and Footprints so that ticket submitted through Footprints can be edited in GGUS via the same submitter.

GOC Ticket 1.39

ITB version is now available for testing at
Updated various GOC ticket viewer links to use shorter URL (/goc/123)
Removed unnecessary invocation of GOC assignee logic on Custom Form.

All Services: Network Port Reorganization

As part of the process of adding new servers to the Bloomington rack, we will be reorganizing the network ports on July 12 to keep them in an intuitive and maintainable order. Although every server will be affected, outages longer than ten seconds are not expected. We will be monitoring in case of more lasting consequences.

Coming Soon - InCommon HTTP/SSL certificates

We will be replacing various DOEGrids-issued HTTP/SSL certificates with our new UserTrust/InCommon-issued certificates on July 26th. Affected services are myosg, oim, software, ticket, and twiki. InCommon certificates are trusted on all major browsers by default and do not require users to manually trust our certificates anymore. In order to ensure a smooth transition, please start testing them on our ITB instances.